It Started with One Phone Call
Back in 2004, my elderly neighbour Meredith knocked on my door in tears. She'd just lost ,000 to a phone scammer who convinced her she'd won a lottery. That night changed everything for me.
As a former bank security officer, I knew the warning signs. But Meredith didn't. Neither did her friends, her family, or thousands of other Australians falling victim to increasingly sophisticated scams every single day.
So I started small — hosting coffee mornings in community centres, teaching pensioners about phone scams. Word spread. The sessions grew. Soon I was running workshops for businesses, schools, and government agencies across Queensland.
"The best defence against fraud isn't complex software or expensive security systems. It's education. When people know what to look for, they stop falling for it."